Last updated: 14 June 2026
These Terms of Service ("Terms") govern your access to and use of the AIGears website, dashboard, REST API, MCP server, and related services (together, the "Service") operated by AIGears ("we", "us", or "our"). By creating an account, generating an API key, or otherwise using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.
AIGears provides stateful infrastructure primitives for AI agents and the developers who build them. The Service currently includes four tools, accessible via REST API and a hosted MCP server:
We also provide a web dashboard for inspecting activity, managing API keys, and viewing audit logs and billing. The Service is intended for developers and the members of their team; it is not a consumer product.
You must register an account to use the Service. Data and configuration are organised around a "Team", which is the unit of access and billing. You are responsible for maintaining the confidentiality of your account credentials and API keys, and for all activity that occurs under them. API keys are credentials, not identities — anyone holding a valid key can act on your Team's behalf. You must keep keys secret, rotate them if compromised, and revoke keys you no longer use. Notify us promptly at [email protected] if you suspect unauthorised access.
You agree not to use the Service to:
robots.txt,
rate limits, or applicable law. You are responsible for ensuring you
have the right to monitor any source you configure.
We poll external sources you configure on your instruction and respect
robots.txt and Cache-Control for URL sources.
You remain solely responsible for the legality and appropriateness of
the sources you watch and the webhook destinations you register.
When you register a callback, deadline, approval, or watch, you instruct us to deliver HTTP requests to the webhook URLs and email addresses you provide. You represent that you control those destinations or are authorised to send to them, and that any approver email addresses you supply belong to people who expect to receive approval requests from you. We sign webhook payloads (HMAC) so you can verify their origin; verifying signatures is your responsibility. We are not responsible for the content of payloads you define or for the downstream consequences of actions your agents take in response to our deliveries.
The Service is offered under a free tier and paid plans (Starter, Pro, and Enterprise) with differing usage limits, poll-interval floors, and audit-log retention windows, as described on our pricing page. Paid plans are billed in advance on a recurring basis through our payment processor, Stripe. By subscribing, you authorise recurring charges to your payment method until you cancel. Fees are non-refundable except where required by law. We may apply soft-grace allowances on certain paid usage caps and enforce hard caps on free-tier usage; we may suspend or throttle Service that exceeds your plan's limits. We may change pricing or plan features on reasonable notice; changes take effect at your next billing cycle.
You may cancel your subscription or close your account at any time through the dashboard or by contacting us. Cancellation stops future renewals; it does not retroactively refund the current period. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us, other users, or third parties. On termination, pending callbacks, deadlines, approvals, and watches may be cancelled and associated data deleted in accordance with our Privacy Policy and retention schedule.
We aim to keep the Service available and reliable but, except where a separate service-level agreement applies to your plan, the Service is provided without uptime guarantees. We may modify, suspend, or discontinue features at any time. Scheduled deliveries and polling are best-effort: we retry failed webhook deliveries with exponential backoff, but we do not guarantee that any callback, reminder, approval, or change notification will be delivered at an exact time or at all.
You retain all rights to the data you submit to the Service, including payloads, metadata, summaries, and configuration ("Your Content"). You grant us a limited licence to host, process, transmit, and display Your Content solely as necessary to operate and provide the Service. You are responsible for the legality of Your Content and for having the rights to submit it. Our handling of personal data is described in our Privacy Policy.
The Service, including its software, APIs, schemas, documentation, and branding, is owned by AIGears and protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with them. You may not copy, resell, reverse-engineer, or create derivative works of the Service except as permitted by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any scheduled action, reminder, approval, or notification will occur as intended. You are responsible for designing your agent systems to handle missed, delayed, or duplicated deliveries.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIGears AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES RESULTING FROM ACTIONS TAKEN OR NOT TAKEN BY YOUR AGENTS IN RELIANCE ON THE SERVICE, INCLUDING MISSED DEADLINES, UNAUTHORISED OR ERRONEOUSLY APPROVED ACTIONS, OR UNDETECTED CHANGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless AIGears from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Content, the sources you watch, the destinations you target, or your breach of these Terms.
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts located there, except where mandatory consumer-protection law provides otherwise.
Questions about these Terms can be sent to [email protected].